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Category Archives: customer satisfaction
Government Trust at / or Near Historic Low Levels
Trust in government began eroding during the 1960s, amid the escalation of the Vietnam War, and the decline continued in the 1970s with the Watergate scandal and worsening economic struggles. Continue reading
GM Strikes Out Against Usually Winless UAW as Mexican-Made Blazer Pulled from Opening Day Lineup in Detroit
As AutoInformed has covered extensively since November 2018 when GM said it will idle five plants in North America this year and early next year – affecting more than 6000 jobs – the Oshawa shut-out was minor league with major league and world-wide consequences. Continue reading
Chinese Junk Watch – Crate and Barrel Milk Bottles
Consumers should immediately stop using the recalled milk bottles and contact Crate and Barrel to receive a full refund. The firm has acknowledged one report of the straw breaking. No injuries have been reported. Continue reading
Ghosn to be Gone at Next Nissan Shareholders Meeting
Renault-Nissan-Mitsubishi is today the world’s largest automotive partnership, with combined sales of more than 10.6 million vehicles. Continue reading
Posted in customer satisfaction, financial results, milestones, news analysis, people
Tagged auto industry commentary, autoinformed, autoinformed.com, automotive blog, carlos ghosn, connected vehicles, Greg Kelly, Jean-Dominique Senard Renault Chairman, Ken Zino, new vehicle reviews, Nissan leaf, Philippe Lagayette, Renault Chief Executive Officer Thierry Bolloré, Renault Nissan Mitsubishi Alliance
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Unifor Boycott Threatens Damage for Ontario Workers GM Says
“GM is arrogant enough to think it can rob Canada of jobs without repercussions,” said Unifor National President Jerry Dias, who resisted the boycott at first. “GM is making a choice to increase manufacturing in Mexico while it abandons communities that have supported it for generations but make no mistake Canadian and American consumers also have a choice,” he concluded. Continue reading
Posted in customer satisfaction, economy, labor issues, milestones, news, news analysis, people
Tagged auto industry commentary, autoinformed, autoinformed.com, automotive blog, Canadian Boycott of GM products., connected vehicles, GM Boycott, Ken Zino, nafta, new vehicle reviews, trade wars, uaw, unifor
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Cabrera Rides in Corvette at NAIAS after Disastrous 2018
“I want to be dangerous,” Cabrera said during a pre-season press conference. Cabrera his been enmeshed in a messy and very expensive legal tangle between his wife and mistress, both of whom have children by him. Continue reading
Rolls-Royce Cullinan Opens Ski Season with Alpine Studio
There, existing and prospective buyers of the marque can experience the capability of the new Rolls-Royce Cullinan SUV, on-piste and off-piste, as well as Dawn, the brand’s Drophead Coupé. Continue reading
Autonomous Vehicle System Oops! New 2019 Lincoln Nautilus Recall for Hands On/Off Detection Warnings
If this safety defect occurs, the hands on/off detection system may not alert the driver to place his or her hands back on the steering wheel, which could increase the risk of a crash. Such systems are building blocks for autonomous vehicles. Continue reading
Ford Again Expands Takata Air Bag Recall to 1,000,000 Vehicles
This safety recall represents the addition of previously recalled vehicles to include more model years within the geographic zones defined earlier by National Highway Traffic Safety Administration. Continue reading
Hyundai Motor Claims World’s First Smart Fingerprint Technology. Big Convenience or Electronic Big Brother?
To unlock the vehicle, the driver places a finger on the sensor located on the door handle. The encrypted fingerprint information will be identified and delivered to the fingerprint controller inside the vehicle. The driver can also easily start the vehicle by touching the ignition that is also equipped with a fingerprint scanning sensor. Continue reading
Car Rental Rate Holiday Rip-Offs
Travelers in need of a rental car in Seattle this Christmas will pay a lot more than usual. According to a new survey from CheapCarRental.net, rental car rates have nearly quadrupled in the city for the holidays. Continue reading
Fires! Ford Recalls 874,000 F-150 and Super Duty Trucks
Ford says that the safety defect only exists while the vehicle is parked, and the block heater cable is plugged into an electrical outlet. This, of course, is the sole purpose of a block heater. Continue reading
Carma Project, Toyota Try to Up Takata Recall Awareness
Carma Project claims – not without self-interest – that “will further help address the recall of deadly Takata airbags, which is labeled ‘the largest and most complex safety recall in U.S. history’ by the National Highway Traffic Safety Administration (NHTSA). About 87% of all Toyota vehicles sold during the past 15 years are still on the road today. Continue reading
Black versus White Hat Cyber Attacks on Your Vehicle
While White hat attacks may uncover significant vulnerabilities that should be calls for action, research-based attacks do not have malicious intent, according to Upstream Security. White hat attacks can cause financial damage or problems for a brand. However, it’s claimed by those doing them for sales purposes, that for many companies, the warnings they receive from researchers or even technologically capable consumers are helpful to their security optimization and improvement. Continue reading
Posted in AutoInformed Editorial, autonomous vehicles, customer satisfaction, electric vehicles, electronics, engineering, mobility company, news analysis, safety
Tagged auto industry commentary, autoinformed, autoinformed.com, automotive blog, connected vehicles, Ken Zino, new vehicle reviews, Upstream Security, white and black hat cyber-attacks
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Hispanics and Millennials – Big Changes in 2020 Electorate
Non-whites will account for a third of eligible voters – their largest share ever – driven by long-term increases among certain groups, especially Hispanics. At the same time, one-in-ten eligible voters will be members of Generation Z, the Americans who will be between the ages 18 and 23 next year. That will occur as Millennials and all other older generations account for a smaller share of eligible voters than they did in 2016. Continue reading →