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Tag Archives: iqs
Automakers Flub Launch of High Tech Vehicles, IQS Shows
The latest IQS or quality data revealed today at the Automotive Press Association meeting in Detroit shows that the number of problems experienced by new-vehicle owners has increased from the previous year, as automakers continue to have severe problems with complicated technologies now being deployed in new vehicles. Continue reading
Posted in quality
Tagged autoinformed, autoinformed.com, automotive press association, iqs, j.d power, Ken Zino
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Porsche and General Motors Top Power IQS Quality Survey
Luxury brand Porsche and populist Chevrolet lead initial quality reports for 2013 models. As a manufacturer, General Motors leads other automakers by far. These claims come from the latest J.D. Power and Associates IQS – Initials Quality Survey – that polled more 83,000 owners after 90 days of experience with their new car or light truck. Continue reading
Posted in auto news, quality
Tagged autoinformed, autoinformed.com, david sargent, iqs, j.d power, Ken Zino, quality
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Renault-Nissan Open an Automotive Electronics Office
Buyers aged 35 and under who grew up with myriad consumer-electronic-devices are particularly vocal about the design failures of automotive electronics. This is a growing problem for the product development departments of automakers that are largely managed by older white males. Continue reading
Chinese Auto Industry Initial Quality at All Time High
Chinese automakers made large improvements in initial quality during 2012, narrowing the gap between domestic and international brands. As a result, the auto industry in the world’s largest auto market set a record low in overall average problems per vehicle. Continue reading
Posted in auto news, engineering, manufacturing, quality
Tagged auto informed, autoinformed.com, automotive news, Chinese quality, iqs, j.d power, Ken Zino
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Owners Report Quality Improvements at Most Automakers
A growing problem area is lumped under the “audio, entertainment, and navigation” category where reported problems have increased by 8% from 2011. This continues a negative trend, with problems in this category increasing by 45% since 2006, while other categories have improved by 24% on average. Buyers aged 35 and under, who grew up with myriad consumer electronic devices are particularly vocal about the design failures of automotive electronics. This is a growing problem for the product development departments of automakers that are largely managed by older, white males. Continue reading
Posted in auto news
Tagged apa, auto informed, autoinformed.com, automotive news, automotive press association, ford my touch, infotainment, iqs, j.d power, Ken Zino, quality
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Initial Quality in China Achieves Historic High – Japanese Lead
Overall initial quality of vehicles sold in China averages 162 PP100 (problems per 100) in 2011. This is the lowest problem rate recorded since the inception of the study in 2000, according to J.D. Power Asia Pacific. Not surprisingly, models from Japanese brands, as a whole, have the lowest problem incidence in the China market in 2011 with an average of 108 PP100. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, results
Tagged asia pacific china sales satisfaction index study, auto informed, auto news, autoinformed, autoinformed.com, automotive news, china iqs, customer satisfaction, iqs, j.d power, Ken Zino, quality, zino
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Quality Drops Drastically as Automakers Introduce New Models
After a four year run of improving quality, the trend has reversed itself as the initial quality of 2011 new vehicle launches has declined considerably in the latest study. Overall initial quality improved to an average of 107 problems per 100 vehicles (PP100) in 2011 from 109 PP100 in 2010. However, launch models – vehicles that are all-new or have had major redesigns – saw ratings drop by 10% to an average of 122 PP100 in 2011 from 111 PP100 in 2010. Continue reading