Tag Archives: j.d power

July U.S. Sales Projected as Hot – up 12%

Not all this is good news for automakers in general, and specifically the Detroit Three. Drastic capacity cuts during the Great Recession have caught them out with the market recovery volumes approaching 16 million now running at least a year ahead of earlier forecasts. Mandatory overtime and cancelled vacations are the rule of the day, which ultimately will wear down UAW and workers at Japanese companies and inevitably lead to quality declines. Continue reading

Posted in auto news, news analysis, sales | Tagged , , , , | Leave a comment

U.S. June Vehicle Sales Forecast Up. Prices Highest in History

Unfortunately, for buyers, the strong selling rate is matched by strong transaction prices. Thus far, in June, the average transaction price of new vehicles is $28,900, the highest ever for the month, according to J.D. Power, the source of the data. Continue reading

Posted in auto news, sales | Tagged , , , , | Leave a comment

Porsche and General Motors Top Power IQS Quality Survey

Luxury brand Porsche and populist Chevrolet lead initial quality reports for 2013 models. As a manufacturer, General Motors leads other automakers by far. These claims come from the latest J.D. Power and Associates IQS – Initials Quality Survey – that polled more 83,000 owners after 90 days of experience with their new car or light truck. Continue reading

Posted in auto news, quality | Tagged , , , , , , | Leave a comment

May U.S. New Vehicle Sales Projected at 12.5 m SAAR

New vehicle sales in May are projected to be about 1 million retail units higher than one year ago, resulting in a seasonally adjusted annualized rate or SAAR of 12.5 million. This is the highest annual rate since January of 2013, and May, if the forecast is accurate, will be the third consecutive month with retail sales in excess of 1 million. Relatively affluent new vehicle buyers are taking advantage of cheap interest rates as the Federal Reserve continues to print money in a desperate attempt to revive a sluggish economy where 16 million people remain unemployed or under-employed because of the ongoing effects of the Great Recession. Continue reading

Posted in auto news, results, sales | Tagged , , , , , | Leave a comment

Auto Insurance Websites Only Rated Fair for Policy Shopping

Auto insurance customers say that using insurance company websites to service an existing policy is generally easier than using them to shop for a policy, according to a new study. Continue reading

Posted in auto news, customer satisfaction | Tagged , , , , | Leave a comment

U.S. April Vehicle Sales Forecast at 12.1 Million SAAR

The annual sales rate of U.S. new vehicle sales for April is forecast as flat at 12.1 million units. This is the third month this year above 12 million, though, with retail sales of 1,029,000 million projected. Continue reading

Posted in sales | Tagged , , , , | Leave a comment

March U.S. Auto Sales Forecast Up 8%. Six-Year Loans at Record Levels

Part of the reason for increasing sales appears to be the direct result of the U.S Treasury continuing increase in the money supply by running government printing presses non-stop in an attempt to keep the economy expanding. As a result, easy credit has returned to the marketplace. Customers also appear to be ignoring, if not mocking, the dire predictions of crisis, tragedy and collapse by bickering politicians in Washington. Continue reading

Posted in auto news, news analysis, sales | Tagged , , , , , | Leave a comment

Customer Satisfaction Up at U.S. Dealer Service Departments

The CSI rankings are based on dealer service performance during the first three years of new-vehicle ownership, which typically represents the majority of the vehicle warranty period. After the warranty expires, dealerships traditionally have little chance of getting maintenance work as more than two thirds of customers then resort to independent repair shops and mass merchandiser tire, transmission, brake and muffler chains. Continue reading

Posted in aftermarket, auto news, customer satisfaction, news analysis | Tagged , , , , , , , | Leave a comment

U.S. Vehicle Dependability at All-Time High as New Models Lead

Overall vehicle dependability continues to improve for three-year old models to an all-time high, and for the first time dependability of all-new or substantially redesigned models is greater than carryover models from automakers. This is good new for used car buyers since well maintained off-lease vehicles will likely be durable. This assertion also confounds the conventional wisdom that says avoid buying all new models when they first go on sale. Continue reading

Posted in auto news, customer satisfaction, quality | Tagged , , , , , , | Leave a comment

Shoppers Don’t Worry about Reliability as Cross Consideration Grows

As perceptions of both reliability and actual vehicle dependability improve, new-vehicle shoppers are considering more models before making their purchase decision, according to a new study. As vehicle quality improves across the industry, new-vehicle shoppers now consider an average of 3.3 vehicles in 2013, compared with 3.1 in 2012 and 2.9 in 2010. Continue reading

Posted in auto news, news analysis, sales | Tagged , , , , , , , | Leave a comment

January 2013 U.S. Vehicle Sales Forecast as Highest in Five Years

January 2013 new vehicle sales are predicted to come in at 812,600 vehicles for a seasonally adjusted annualized rate or SAAR of 12.9 million units. This is 14% higher than January 2012. Total light-vehicle sales in January 2013 in the United States are projected to reach 1,027,700 units, an 8% increase from January 2012. The encouraging January sales prediction, if true, is well ahead of the forecast of 12.4-million-unit annual level for 2013. Continue reading

Posted in auto news, results, sales | Tagged , , , , , , | Leave a comment

December U.S. Auto Sales Forecast to Close the Best Year Since 2007

While still well below the annual rates of 16 to 17 million during the last decade, December’s SAAR is 500,000 units higher than predicted for the 2012 full-year pace. Buyers are apparently ignoring the dire predictions and political posturing from that tawdry cast of cliff dwelling and big-money-bought politicians inhabiting the banks of the Potomac river while living in their taxpayer-funded socialist paradise. Continue reading

Posted in auto news, sales | Tagged , , , , | 1 Comment

Shanghai GM and Audi Lead Latest “Apeal” Study in China

Chinese domestic vehicle brands have narrowed a gap in customer perception, but international brands still lead in a survey based on two to six months of ownership. Models from Shanghai General Motors led in four segments, while Audi rated the highest praise among automakers. Continue reading

Posted in auto news, customer satisfaction, marketing | Tagged , , , , , , , | Leave a comment

Lexus and Mini Lead in New U.S. Sales Satisfaction Survey

Whether it is possible to draw meaningful conclusions from closely ranked sales satisfaction numbers remains an open question among industry marketing executives and observers. Power maintains, not without considerable economic self-interest, that its study is a “comprehensive analysis” of the new-vehicle purchase experience. Continue reading

Posted in auto news, customer satisfaction | Tagged , , , , , , | Leave a comment

U.S. Auto Sales to Continue Upward in Latest November Forecast

November U.S. auto sales for new retail vehicles are now predicted at 931,900 cars and light trucks, a 14% bump up year-over-year, which would mean a seasonally adjusted annualized rate or SAAR of 12.9 million units. If accurate, November would see the highest retail rate for the auto industry since January 2008, before the corrupt practices of Wall Street collapsed the global economy and caused the Great Recession alter that year. Retail transactions are said to be the most accurate measurement of true underlying consumer demand for new vehicles. Continue reading

Posted in auto news, economy, sales | Tagged , , , , , | Leave a comment